Privacy Policy

At VirtuaX Studio ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request quotes
• Subscribe to our newsletter
• Register for our services
• Communicate with us via email or other channels

This information may include:

• Name and contact details (email address, phone number)
• Company name and business information
• Project requirements and specifications
• Payment information (processed securely through third-party providers)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and geolocation data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our services
• Communication: To respond to your inquiries and send you relevant information
• Project Management: To understand your requirements and deliver customized solutions
• Marketing: To send you newsletters, promotional materials, and updates (with your consent)
• Analytics: To analyze website usage and improve user experience
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect, prevent, and address fraud and security issues

3. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

• Consent: You have given us explicit consent to process your information
• Contract: Processing is necessary for a contract with you
• Legal Obligation: We need to comply with the law
• Legitimate Interests: Processing is in our legitimate interests and does not override your rights

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who assist us in:

• Website hosting and maintenance
• Email delivery and marketing automation
• Analytics and performance monitoring
• Payment processing
• Customer support

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 Protection of Rights

We may disclose information when we believe it's necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access and update your personal information. Contact us to request access to or correction of your data.

7.2 Data Portability

You have the right to receive your personal data in a structured, commonly used format.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

7.4 Opt-Out

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails or contacting us directly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence with appropriate safeguards in place.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: